Chatbase

Chatbase gives you a chatbot trained on your own data (PDF, website, FAQ, knowledge base) for your site. Typical uses: support, lead qualification, and internal "ask our docs" chat — not a generic ChatGPT clone but an assistant scoped to your content.

If you get the same "what is delivery time / how do I cancel" questions daily, the bot handles load and escalates only complex cases. Quality depends on uploaded knowledge — bad FAQ in, bad bot out.

Key features and modules

Knowledge base upload

Bot learns from documents, URLs, FAQ — answers build on your material.

Web embed

Widget on your site; visitors do not leave to ask questions.

Analytics

Frequent questions, unresolved cases — shows what to document next (plan-dependent).

Brand and limits

Paid tiers typically remove branding and raise message quota.

Pricing plans

Indicative (chatbase.co). Message / credit limits. Prices may change.